top of page


§ 1 User is the user of these GTC

§ 2 Scope

These general terms and conditions apply to all legal transactions between the user and a consumer (according to § 13 BGB a "natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity").

§ 3 Conclusion of the contract and storage of the text of the contract

3.1 The provisions of these General Terms and Conditions apply to orders that consumers place via the online shop’s website The contract is concluded with the user (see § 1). The presentation and description of the goods on the website of the online shop does not constitute an offer of a contract.

3.2 By ordering a product by clicking on the "Order for a fee" button at the end of the ordering process, a consumer makes a binding offer to conclude a purchase contract. The contract is only concluded when the user sends an order confirmation by e-mail.

3.3 The text of the contract is saved with orders. Consumers will receive an email with the order details and the applicable terms and conditions. After the conclusion of the contract, the order data can no longer be viewed online.

§ 4 Payment

4.1 The prices displayed in the shop are the final prices. Shipping costs are not included in the displayed price and may be additional.

4.2 According to § 19 UstG, the sales tax does not apply and therefore does not have to be shown.

4.3 Consumers have the following payment options:

· Bank transfer (payment in advance)


§ 5 Promotional vouchers and their redemption

5.1 Promotional vouchers are vouchers that cannot be purchased, but that we issue as part of advertising campaigns with a specific period of validity. Promotional vouchers are therefore purely advertising measures.

5.2 Promotional vouchers can only be redeemed within the specified period and only once as part of an order process. Please note that promotional vouchers may be linked to a minimum order value.

5.3 The value of the goods must be at least the amount of the promotional voucher. A difference to a higher value of goods can be compensated with the offered payment options. The value of a promotional voucher is neither paid out in cash nor does it earn interest. The promotional voucher will not be refunded if goods are returned in whole or in part.

5.4 Promotional vouchers can only be redeemed before completing the ordering process. Subsequent crediting is not possible. The promotional voucher cannot be transferred to third parties. Multiple promotional vouchers cannot be combined unless we have agreed otherwise.


§ 6 Delivery

Delivery takes place within 7 working days, unless the description of a selected product explicitly states otherwise. In the case of payment via bank transfer or Paypal, this period begins on the day after the payment order is issued.


§ 7 Transfer of risk

The risk of accidental deterioration or loss of the goods lies with the user until the goods are handed over and only passes to the consumer upon handover.


§ 8 Retention of title

The user retains title to the goods until the purchase price has been paid in full.


§ 9 Refunds

We will automatically arrange any repayments to the account you used for payment. When paying by invoice and prepayment, the return transfer will be directed to the account from which the transfer was made. If you paid by PayPal or credit card, the refund will be made to the associated PayPal or credit card account.


§ 10 Statutory right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract was concluded.

Right of withdrawal:

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Sample withdrawal form:

If you want to revoke the contract, please fill out this form and send it back

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/

— Ordered on (*)/received on (*)

— Name of consumer(s)

— address of the consumer(s)

- Date

(*) Delete where not applicable


We would like to point out that the right of withdrawal does not exist if:

Delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, delivery of sealed goods which cannot be returned for reasons of health protection or hygiene are suitable if unsealed after delivery,

Supply of sound or video recordings or computer software in a sealed package if unsealed after delivery, supply of newspapers, periodicals or magazines, except for subscription contracts.


End of revocation:

Attention: The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.

Furthermore, you do not have the right to withdraw from contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the customer is decisive or which are clearly tailored to the personal needs of the customer.


§ 11 Legal warranty and further information

11.1 The statutory warranty regulations apply.

11.2 Each customer is only entitled to maintain one customer account at at the same time. We reserve the right to delete multiple registrations.

bottom of page